Exclusively offered by Hunter Douglas Gallery Dealers, such as The Shade Place, this program assures customers that they will be completely satisfied with their window fashion purchase. Customers can take up to 21 days to get used to their new window coverings and if they are not completely satisfied, they will have another 21 days to get their window coverings replaced. The advantage of dealing with a Hunter Douglas Gallery, such as The Shade Place, is that ”complete satisfaction is our promise”.